Terms and Conditions

1. Reservations are subject to availability, at our discretion. Please call the telephone number specified on the hotel’s home page to make your reservation. Purchase of a voucher is not a guarantee of a reservation. Golf is also subject to availability.
2. Vouchers can be used as full or part payment on goods and services at The Royal Oak Hotel. Purchases made with vouchers are not refundable in cash.
3. Vouchers are not transferable, refundable in cash or replaceable if lost, destroyed or stolen.
4. Experience or Deal vouchers must be presented by the bearer on arrival at the The Royal Oak Hotel and must be mentioned when booking.
5. Vouchers purchased for experiences or deals can be exchanged for the experience or deal detailed on the voucher or for goods and services up to the value of that experience or deal.
6. All vouchers are valid for 12 months from the date of sale unless an alternative expiry date is listed on the voucher. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange.
7. All vouchers must be booked in advance.
8. Vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
9. Risk will pass to the customer upon delivery and title will pass upon receipt of payment in full. Where vouchers are dispatched by email, risk will pass to the customer when the email is sent and title will pass upon receipt of payment in full.
10. The company reserves the right to amend these terms and conditions without prior notice.